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THE POWER OF SCENT MARKETING

Discover how professional scent marketing enhances guest experience and permanently eliminates unpleasant odours.

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Retail · Automotive

Scent marketing for car dealerships and showrooms

Here your customers are buying the second most expensive product of their lives. This is how you turn a hard, high space into a place where they take their time.

Indoor car showroom with silver suvs parked along both sides and a black display pedestal in the center.
Showrooms up to 1,000 m²
Neutralise workshop odours
Dry mist, no deposits on paintwork
7-year warranty
Der Showroom

Viel Glas, Beton und Stahl – und dann?

Ein Showroom ist groß, hoch und hart. Glas, Beton und Stahl reflektieren Geräusche und wirken kühl – während Sie einen Kauf von mehreren zehntausend Euro begleiten. Ein passender Duft macht den Raum wärmer und menschlicher.

Untersuchungen im Einzelhandel zeigen, dass Kundinnen und Kunden etwa 15 bis 20 % länger in einem angenehm duftenden Raum verweilen und die Qualität höher einschätzen. Genau das brauchen Sie auf einer Fläche, auf der ein Beratungsgespräch Zeit erfordert. Mehr dazu unter wissenschaftliche Belege zur Wirkung von Duft.

Scent in a car dealership in 30 seconds
  • ✓︎Warmth: a hard, high space feels more inviting and less echoey
  • ✓︎Time: staying longer means more room for the sales conversation
  • ✓︎Neutralise: break down oil, rubber and exhaust fumes from the workshop at the source
  • ✓︎Handover: the key handover as a moment that stays in the memory
Das eigentliche Problem

Warum ein Showroom nach nichts riecht oder nach Werkstatt

Zwei Ursachen, zwei Lösungen – und in dieser Reihenfolge.
Cause 01

The air volume is too large

A showroom has an enormous air volume and a powerful ventilation system. Scent is therefore diluted quickly – a free-standing unit for 250 m² is not enough for 1,200 m³ of air.

Solution: connection to the HVAC system, up to 3,000 m³ per unit
Cause 02

The workshop is next door

Oil, rubber, exhaust fumes and solvents drift into the showroom through doors and ventilation. Laying a scent over them only creates a mixed odour that is worse than either on its own.

Solution: first VernovaPure® at the source, then build the scent

VernovaPure® binds to the odour-causing substances of oil, rubber and solvents and breaks them down instead of masking them. The system is placed at the passage between workshop and showroom – or connected to the ventilation system, so the odour is no longer carried along with the airflow. More about odour neutralisation ›

Zones in a car dealership

Four zones,
four tasks

A car dealership is not a single room. Each zone has its own task – and its own scent intensity.
Zone 01

Showroom floor

This is where the base scent sits: warm, with leather and soft wood. It should not stand out but carry the space – low intensity, evenly across the whole floor.

Zone 02

Used-car area

Here, residual odours from the previous owner play a role – smoke, pets, food. A neutralising composition breaks them down instead of masking them.

Zone 03

Waiting area & service

Here customers wait for their vehicle – often next to the workshop. A clear, fresh scent makes the wait more pleasant and keeps the workshop odour out.

Zone 04

Handover room

The emotional high point. Here the scent may be a touch more present – this is the moment that becomes linked to the memory.

The strongest moment

Vehicle handover: a scent that stays

The key handover is the emotional high point of the entire purchase process – and is often photographed. A separate handover room with its own well-kept scent turns this moment into a lasting memory.

This is not a question of mood but of neurology: scent links directly to memory. Months later, the same scent brings the moment back – the Proust effect in its most useful form.

New cars on display in a bright showroom, lined up with emphasis on their rear ends and wheels
System & technology

Large volume, no deposits on the paintwork

Which system covers a floor depends on the air volume. For a showroom of up to around 1,000 m², connection to the HVAC system is the strongest route: up to 3,000 m³ per unit, distributed via the airflow that is running anyway. For reception, waiting area and handover room, use a modular scent system per zone – so each zone remains individually adjustable.

In the automotive trade, however, the decisive question is a different one: does the mist settle on the paintwork? No. Our scent systems nebulise without water, heat or alcohol. The particles are smaller than 1 micron and behave like a gas – they stay suspended in the air instead of settling. This means no damp or oily film forms on paintwork, chrome or interior, not even in continuous operation over years.

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No residue on the paintwork

The dry mist does not settle on paintwork, chrome, glass or interior – the most important point in a showroom.

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Smaller than 1 micron

Sub-micron particles behave like a gas, remain airborne for a long time and reach even the corners of a high hall.

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Without water and heat

Cold-air diffusion with pure scent oil, without adding water, heat or alcohol. The character of the scent is fully preserved.

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99 levels per zone

Via the Smart Control App you set intensity and times separately for each zone – more present in the handover room, restrained on the floor.

Costs

How much does scent marketing cost a car dealership?

Purchase starts at 895 € (excl. VAT) for a modular scent system and 1,495 € (excl. VAT) for the modular scent system XL on the HVAC system of a large showroom – each including a 7-year warranty. We don’t rent out: no rental contract, no minimum term, no monthly fees.

Running costs arise solely from scent consumption. A 200 ml scent bottle lasts approx. 120 days, roughly 39.75 € per month. For the modular scent system XL there is the 400 ml bottle, which lasts approx. 3 months, from 69.75 € per month – depending on room size and desired scent intensity.

895 €
from, excl. VAT
1.495 €
Scent system XL on the HVAC
3.000 m³
Coverage per XL unit
7 years
Warranty

Personal advice in English. We explain why buying is more economical under buying instead of renting a scent machine.

Frequently asked questions

Questions from the automotive trade

Is your question not listed? We are happy to think along with you – in English.

What does scent do in a car dealership showroom?

A showroom is large, high and hard: lots of glass, concrete and steel. It feels cool while you are guiding a purchase worth tens of thousands of euros. A suitable scent makes the space warmer and more human, so visitors stay longer and rate quality more highly. Retail research shows that customers stay around 15 to 20% longer in a pleasantly scented space.

Why does a showroom often smell of nothing – or of the workshop?

A showroom has an enormous air volume and a powerful ventilation system, so scent is diluted quickly. At the same time, the floor often adjoins the workshop directly, where oil, rubber, exhaust fumes and solvents are released. These odours drift into the showroom through doors and ventilation. The solution has two parts: first neutralise at the source, then build an atmospheric scent on the showroom floor.

Can you recreate the new-car smell?

We don’t work with an imitation of the new-car smell, but with compositions that evoke the same feeling: leather, soft wood and a clear, mineral freshness. This reads as quality and care without seeming artificial. In the used-car area this is particularly valuable, because residual odours from the previous owner play a role there.

Can scent be used at vehicle handover?

Yes, and that is where the effect is greatest. The key handover is the emotional high point of the entire purchase process and is often photographed. A separate handover room with its own well-kept scent turns this moment into a lasting memory – because scent links directly to memory. See the Proust effect.

What do you do about odours from the workshop?

We tackle them at the source. VernovaPure® binds to the odour-causing substances of oil, rubber and solvents and breaks them down instead of laying a scent over them. The system is placed at the passage between workshop and showroom or connected to the HVAC system, so the odour is no longer carried along with the airflow.

How much does scent marketing cost a car dealership?

Purchase starts at 895 € (excl. VAT) for a modular scent system and 1,495 € (excl. VAT) for the modular scent system XL on the HVAC system of a large showroom. Scent consumption comes on top: a 200 ml scent bottle lasts around 120 days, roughly 39.75 € per month. There is no rental contract and there are no monthly fees.

Which scent suits your showroom?

Tell us the floor area, ceiling height and location of the workshop – we will recommend the system and composition for each zone, including a binding quote.